Registration Cancellations

Enable the Allow Cancellations function to give participants the ability to cancel their completed registration. Once registration is cancelled, the participant will automatically receive a confirmation email.

Only admins can enable or disable this function.

To turn on the cancellation feature, follow the steps below:

1. Choose the event from the company dashboard
2. In the left-side navigation, click the down arrow next to the Registration module to expand the menu options.
3. Click Settings 
4. Scroll down to the Allow Cancellations section and toggle the setting on a. Default will apply to all participants
   
   
5. In the Cancellation Verbiage section, update the text that will be displayed to participants when they cancel their registration
   
   
6. Click Save to only save your changes on the backend
7. Click Deploy Live to deploy your changes to the live registration form

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