Create a New User

A company admin can create additional users for the company. Additionally, you can activate/deactivate other company users and prompt reset password emails to company users.  

To create a new user, follow the steps below:

1. In the left-side navigation panel of your company dashboard, click Users
2. Click on the Add User button
3. A code will be sent to you via email - you must enter the code to proceed
4. Click Verify Token
5. Fill in all information on the New Company User popup
6. If desired, toggle on Company Support Contact
   • This role helps facilitate our support team with addressing participant issues
7. Click Add New User 

Once a new user has been added, the account needs to be activated. An email will be sent to the new user's email address, notifying them that they are part of the RegistrationTech platform. The email will have a link to Confirm Account.

Additionally, a Company Admin an manually activate the new user account. 

To manually activate a new user account, follow the steps below:

1. In Users, click the three dots next to the account you need to activate
2. Click Activate User

For event access or to change the user's permissions, contact RegistrationTech support at support@gtrnow.com

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